In the healthcare field, maintaining professional standards and addressing workplace concerns with integrity is essential. Recently, Kelsey, a dedicated nurse and member of the Queensland branch of the Nurses Professional Association of Queensland (NPAA), faced a situation that underscores the importance of support and representation in the workplace.
Kelsey encountered allegations of misconduct at her workplace. These claims included accusations of not adhering to certain procedural protocols. Consequently, her employer scheduled a formal meeting to discuss these allegations and issued a "show cause" notice—essentially, a request for Kelsey to explain why disciplinary action should not be taken against her.
Understanding the seriousness of the situation and its potential impact on her career, Kelsey reached out to the NPAA for assistance. The NPAA promptly assigned her a case manager to guide Kelsey through the process, ensuring her rights were protected and her voice was heard.
On the day of the meeting, Kelsey was accompanied by her case manager as a support person, providing both emotional and professional backing.
Following the meeting, the case manager worked closely with Kelsey to help her articulate her perspective clearly and factually in a formal response. This response, aimed at presenting a comprehensive defence of Kelsey's conduct, is currently under review by her employer.
How is the NPAA so effective in defending members during workplace issues and disputes? Our experienced and professional case managers use our unique RED™ case resolution system.
Why is the NPAA different? We believe that real change in healthcare STARTS with empowering frontline nurses, not bureaucrats.
If you are a member of NPAA and need assistance, please submit an Member Support Form on your dashboard, or contact us at hotline@npaa.asn.au
To find out more about NPAA and become protected today visit: npaa.redunion.com.au/join
The name of the member in this article has been changed for confidentiality reasons.